FAQ

• Can I combine order/shipping?
Yes, hit us on DM (we are 24/7 on instagram) or email bangtan.labs@gmail.com (1-3 business days).
If you combine with pre-order item(s), we will ship it all once pre-order item(s) is ready.

• Why y'all only ship on weekend?
First thing first, sorry in advance, we're all have our main jobs but still, your orders are our priority so we move it all to pack and ship it on the weekend.

• Where you update our pre-order stuffs?
It usually took a month for a pre-order items, update mainly on twitter with tag #LabsUpdate or insta-story.

• Can I open a GO?
Yes, please. We have a welcome bonus for every GO Managers.

• Can I open be your reseller?
• Can I make custom things on your shop?
No.

• Will you restock old pins?
We haven't plan it yet, but if there is demand, there is magic.

• What app did you use for design?
Procreate, Illustrator, and Photoshop.

• Can I do commission/collaboration/important business?
Open, message me.