Types of products in this shop:
• In stock (Ready)
• Pre-order (PO)
PO will be cheaper than In Stocks but will have a longer time to wait because Bangtan Labs need to collect the pre-order, production, quality check and shipping. In the quality check, there will be some unavoidable mistake (especially the handmade pins), in stocks pin will be shipped immediately after the order are made. If you are not willing to wait, please do not purchase the pre-order one, but choose the in-stock one instead.
Group Orders are managed by Group Order Managers (GOM) by respective country and are handled separately from Bangtan Labs. You may get cheaper shipping fee and if you are wanna be our GOM, please contact us via twitter: @BangtanLabs
Return and Exchange Policy
1. We do not offer return or exchange, except we send you the wrong item. All shipping fee will be fully compensated by us.
2. We do not responsible for any damaged or missing item during the shipping process unless we pack them improperly. All items are packed safely with a poly mailer or bubble wrap with additional plastic for the pins inside.
3. We offer a refund only for those who joined our pin pre-order with several conditions (design change, out of stock pins, etc). We do not refund if the reason is something else. Making pins can take such a long time and many problems can happen, so be patient. IF YOU FILE A DISPUTE AGAINST US YOU WILL BE BLACKLISTED!
4. Delivery can take up from 2-4 weeks, depends on inbound customs. Provided with tracking and insurance of 130 USD
5. Domestic USA shipping can take up 2-7 days. We use USPS first class, tracking included. Additional charges will be added if you want insurance. Please message us!
7. We do not bear any responsibility if there is any duties or taxes of your parcels.
All artworks are made by Bangtan Labs. Reposting or republishing, reselling with the higher price, tracing, reproducing or duplicating our artworks are prohibited. All sales are final.
For full catalogue please visit our Instagram @bangtan.labs.